Mission Statement

Our mission is to administer Park County’s valuations in a manner that assures public confidence in our accuracy, productivity, and fairness. The Assessor’s Office performs the following major functions to fulfill its mission:

· Discover, list, and uniformly value taxable property in Park County as required by law.

· Provide service and information to the public, other county departments, and public agencies.

Vision Statement

Our vision is to be a model of assessment administration with a reputation for delivering impartial, accurate, and understandable assessments in a manner that exceeds statutory requirements. We will satisfy our taxpayers with prompt, courteous, and professional service. Our work environment will attract and retain quality workers; develop and challenge individual skills; and encourage and support open, respectful communication and a true team spirit. The work force will be committed, empowered, employees dedicated to a process of ever-improving, responsive, cost-effective service.

Values Statement

To reach our vision and objectives, it is important to identify, define and share office values that are compatible with our vision and mission. These values should create an environment which reflects the desired relationships between the office staff and taxpayers. Inherent in our Vision and Mission are the following guiding principles:

Fairness

This is how we intend to treat taxpayers and each other. It is the basis for the concepts of equity and uniformity. Fairness means:

· treating others as well as or better than you would be treated.

· doing your fair share

· being impartial

Service

This is the idea of contributing to our taxpayers, our staff, and our processes. To provide effective public service we will:

· understand and accept the office’s mission.

· adopt supportive and constructive behaviors.

· dedicate ourselves to meeting taxpayer needs and exceeding their expectations.

· treat taxpayers and each other with trust, empathy, attention, respect.

Honesty and Integrity

These are the foundations for building trust which is essential for cooperation and teamwork. These qualities allow our office to maximize effectiveness and aid in continually improving our services. Honesty and integrity require:

· personal responsibility and accountability

· allowing for mistakes and failures

· being open, without hidden agendas

Teamwork

Within our office, participation, involvement, and open communication is encouraged and expected. Teamwork means:

· cooperation not competition

· conflict resolution not conflict

· developing consensus

· being flexible

· being supportive

Human Dignity

Our staff are our most important resource. Each has a skill, a talent and a role that is integral to accomplishing our objectives. Each employee, therefore, deserves respect. Human dignity encompasses:

· sensitivity to other points of view

· an appreciation of diverse backgrounds

· listening and understanding

· patience

Quality and Excellence

We are committed to satisfying our taxpayers and continually improving our services. require:

· quality and excellence knowing and valuing taxpayer needs

· understanding systems and processes

· being innovative and continually seeking improvement

· pride in workmanship

Transparency

We are committed to fostering a culture of openness and clarity, ensuring that our actions and decisions are easily understood and accessible to taxpayers and staff alike. Transparency requires:

• openly sharing relevant assessment information and decisions

• maintaining clear and honest communication

• ensuring accessibility of our policies and practices

• being proactive in providing clarity and responsive in addressing concerns